Technology Enabled Classrooms

Technology Enabled Classrooms (TEC)

What is a Technology Enabled Classroom? A Tech Enabled Classroom is a learning environment where technology is integrated seamlessly and purposefully to enhance the teaching and learning expereince of faculty and students. These rooms have a variety of digital tools, technology, and software that are used to support and augment traditional teaching methods by creating a more interactive, engaing, and personalized learning environment.

Key Features:

• Internet Connectivity
• Educational Software
• Multimedia Content
• Virtual Collaborations
• Distance Learning and Remote Access

The goal of TECs is to enhance teaching effectiveness, increase student engagement and participation, and promote critical thinking and creativity as they embark on a journey into a modern society and workforce that requires digital aptituide and skills.

Locations

There are many technology enabled classrooms all round the Redlands Campus. Each building and classroom may be some minor changes to functionallity and instruction. To view technology and capacity of a classroom, visit 25live and search for the room in question using the following naming convention:

Example: APH*123

• Ann Peppers Hall (APH)
• Appleton Hall of Numbers (AHN)
• Armacost Library (LIB)
• Duke Hall (DUK)
• Gannet Center (GAN)
• Gregory Hall (GRG)
• Hall of Letter (HOL)
• Hedco Hall (HED)
• Hornby Hall (HOR)
• Larsen Hall (LAR)
• Lewis Hall (LEW)
• Theatre Arts Building (TAB)
• Truesdail Center (TRU)
• Watchorn (WAT)

Available Software in Technology Enable Classrooms

Need an application or want to add some software? Reach out to TEC Support!

How-To

Change Audio Input

Windows

1. Look for the sound symbol on the bottom right corner of your screen and right-click to open menu options.
2. Select Open Sound settings > Choose your output device.
3. Using the drop down menu, select the prefered output device.

Mac OS

1. Click on the Apple logo on the top left corner of the screen.
2.  Select System Settings > select Sound in the leftside menu bar.
3. Navigate into Output & Input section and ensure External Headphones is selected.

Change Display(Extend or Duplicate)

Windows

1. Right-click on the Desktop to reveal menu options and select Display settings.
2. Scroll down to view Multiple display settings.
3. Under Multiple Displays, click on drop down arrow to view display options.
4. Select desired configuration.

Mac OS

1. Click on the Apple logo on the top left corner of the screen.
2. Select System Settings > select Displays in the leftside menu bar.
3. Under Use as, click on the arrows to view display menu and select desired configuration.

Connect your own Device

Each lectern or podium is equiped with a 3.5mm audio cable, an ethernet cord, and a VGA display cable. To connect an external device, ensure that all supplied cables have been succesfully connected. After all cables have been succesfully connect, ensure the input setting on the podium is set to "Laptop".

NOTE: The univeristy does not supply connection adpators. As such, if the device in question is not compatible with the provided cables, it is the users responsibility to procure an appropriate adaptor.

Troubleshooting

Cannot Log-In

Windows

1. With the mouse cruzer, navigate to the bottom right corner of your screen and click on the icon that looks like a globe or a small computer monitor.
   1. If a globe is present, the computer is receiving no network signal. Clicking on the this icon will give you a quick dignosis and will prompt it to connect. If the message "No Internet" is present, restart the device to allow the computer to reconnect.
   2. If a small computer monitor is present, the device is connected to the network. Clicking on this icon will give you a network status that reads "redlands.edu" when working succesfully. If you encounter a status message that states: Unauthenticated or redlands.edu 2 unautheticated. Please contact TEC Support.

Mac OS

1. Restart the device to allow an attempt at reconnecting to the network. NOTE: computers are connected to the network using an ethernet cable, enabling WIFI or connecting the device over WIFI may cause log-in issues.
2. After rebooting, if oyu are still unable to log in, navigate to the top right corner of your screen. If you see a tiny red dot, please contact TEC Support.

Black Screen

Windows

1. Ensure the computer monitor is ON. Most monitors will have a blinking LED light near or on the power buttom to indicate its status. Power buttons are usually located on, under, or behind the bottom right corner of the monitor screen.
2. Ensure the computer is ON. Similar to the monitors, the computer tower or desktop will have a blinking LED light on or near the power button to indicate its status. If no light is present, it is indication that the device is off and needs to be turned on.
3. Check the power and display cord of the monitor. Ensure both cables are plugged in and secured. Ocassionally, monitors are moved and adjusted causing cables to become loose or disconnected.

No Sound

Windows

1. Check volume settings. Ensure the volumes is dialed up and the mute option is not selected. Locate the sound icon on the bottom right corner of the screen to manage sound.
2. To toggle sound settings, right-click on this icon and select "Open Sound Settings". This menu will allow the selction of the desired output device and manage master volume.

Mac OS

1. Check and secure the 3.5mm audio able into the headphone jack on the device located on the back or on the side.
2. Ensure sound is not muted and is dialed up. Revisit the Change Audio Input section and select the appropriate output device.

Ensure the volume on the podium or lecturn is at a reasonable level. Manage the volume on the podium using the volume buttons on the control panel. 

Monitor Flickering

Windows

1. Check the power and display cord of the monitor. Ensure both cables are plugged in and secured. Ocassionally, monitors are moved and adjusted causing cables to become loose or disconnected.
2. If problem persists, contact TEC Support.

Projector is not Turning on

1. Locate the podium controller, press and hold the ON button for 3-5 seconds. Make sure to hold the button all the way down.
2. If present, use the projector controller to attempt to power it on. Controllers should be located on the podium.
3. If issues persists, contact TEC Support.

Additional Support

If you are experiencing any additional technical issue, please use the informaiton below to contact support.

Submit a Ticket: Classroom Support Request 

Open a Teams chat with support personal : Start a Conversation
Note: Synchronous support is dependent of staff availability, after hours messaging may not be responded to right away