University of Redlands

Services and Applications

The University of Redlands offers many IT services and applications to students, faculty, and staff

Spotlight

25Live

25Live is an enterprise-class, web-based event calendaring, scheduling, and publishing system. 25live can be used  to request classrooms and space(s) on campus for academic or non-academic event(s).  Click here to submit an event request.

Cisco Webex

WebEx allows users to video chat and screen share. This is great for video and audio conferencing, mobile collaboration, and online meetings. To get started, go to https://redlands.webex.com and sign in with your Redlands ID.

Microsoft 365

Microsoft 365 is a full version of Office, which includes Word, PowerPoint, Excel, OneNote, Outlook, and much more. Click here to download Microsoft 365.

Moodle

The University of Redlands uses Moodle as its central course delivery platform. Instrutors of on campus, online, and hybrid instruction configure their Moodle course shells to to deliver courses.  Click here to learn more.

One Button Studio

The One Button Studio is modeled after a traditional film studio. The OBS includes a camcorder, professional fixed lighting, an anchored ceiling microphone and a reflective background which can be utilized as a green or blue screen. The OBS was created to simplify the entire film making process by remotely controlling all of the filming elements with the touch of a button. Learn more.

SharePoint Online

Organizations use SharePoint to create websites.Students, faculty, and staff can use SharePoint to securely store, organize, share, collaborate, and access information and documents.  For a complete SharePoint overview, visit the Microsoft 365 training page here.

Teams

Microsoft Teams provides chat-based workspaces, allowing Faculty, Staff, and Students to meet over video, instantly message each other, and collaborate on files. Learn more.

For Students

Microsoft 365

Microsoft 365 is a full version of Office, which includes Word, PowerPoint, Excel, OneNote, Outlook, and much more. Click here to download Microsoft 365.

One Button Studio

The One Button Studio is modeled after a traditional film studio. The OBS includes a camcorder, professional fixed lighting, an anchored ceiling microphone and a reflective background which can be utilized as a green or blue screen. The OBS was created to simplify the entire film making process by remotely controlling all of the filming elements with the touch of a button. Learn more.

Online Student Orientation

Visit the Online Student Orientation and learn more about Netiquette, Taking Courses Online, Self-Discipline, Time Management, and Technology Requirements. Click here to access the Online Student Orientation.

OneDrive

With OneDrive, you get free storage in the cloud to store your files and photos, sync across all your computers, and even edit and collaborate on Office documents. You can access the latest version of your files from any computer or phone—no cables or USB flash drive necessary. Click here to learn more.

Teams

Teams provides chat-based workspaces, allowing Faculty, Staff, and Students to meet over video, instantly message each other, and collaborate on files. Learn more.

Webex

WebEx allows users to video chat and screen share. This is great for video and audio conferencing, mobile collaboration, and online meetings. To get started, go to https://redlands.webex.com and sign in with your Redlands ID.

Yammer

Yammer is a social networking site that is focused on professional business and educational facilities. Similar to Facebook, while using Yammer new posts will appear on the main screen, also called the Newsfeed. Learn more.

For Faculty

Cisco Webex

WebEx allows users to video chat and screen share. This is great for video and audio conferencing, mobile collaboration, and online meetings. To get started, go to https://redlands.webex.com and sign in with your Redlands ID.

Kaltura

Kaltura can be used to record and upload videos. You can either record them directly into Moodle or upload existing videos. Click here to learn more.

Microsoft 365

Microsoft 365 is a full version of Office, which includes Word, PowerPoint, Excel, OneNote, Outlook, and much more. Click here to download Microsoft 365.

Moodle

The University of Redlands uses Moodle as its central course delivery platform. Instrutors of on campus, online, and hybrid instruction configure their Moodle course shells to to deliver courses.  Click here to learn more.

OneDrive

With OneDrive, you get free storage in the cloud to store your files and photos, sync across all your computers, and even edit and collaborate on Office documents. You can access the latest version of your files from any computer or phone—no cables or USB flash drive necessary. Click here to learn more.

SharePoint Online

Organizations use SharePoint to create websites.Students, faculty, and staff can use SharePoint to securely store, organize, share, collaborate, and access information and documents.  For a complete SharePoint overview, visit the Microsoft 365 training page here.

Teams

Microsoft Teams provides chat-based workspaces, allowing Faculty, Staff, and Students to meet over video, instantly message each other, and collaborate on files. Learn more.

For Staff

Cisco Webex

WebEx allows users to video chat and screen share. This is great for video and audio conferencing, mobile collaboration, and online meetings. To get started, go to https://redlands.webex.com and sign in with your Redlands ID.

Microsoft 365

Microsoft 365 is a full version of Office, which includes Word, PowerPoint, Excel, OneNote, Outlook, and much more. Click here to download Microsoft 365.

OneDrive

With OneDrive, you get free storage in the cloud to store your files and photos, sync across all your computers, and even edit and collaborate on Office documents. You can access the latest version of your files from any computer or phone—no cables or USB flash drive necessary. Click here to learn more.

SharePoint Online

Organizations use SharePoint to create websites.Students, faculty, and staff can use SharePoint to securely store, organize, share, collaborate, and access information and documents.  For a complete SharePoint overview, visit the Microsoft 365 training page here.

Teams

Microsoft Teams provides chat-based workspaces, allowing Faculty, Staff, and Students to meet over video, instantly message each other, and collaborate on files. Learn more.

Yammer

Yammer is a social networking site that is focused on professional business and educational facilities. Similar to Facebook, while using Yammer new posts will appear on the main screen, also called the Newsfeed. Learn more.

Applications

Applications Directory

Service Description Audience Cost
25Live 25Live is an enterprise-class, web-based event calendaring, scheduling, and publishing system. 25live can be used  to request classrooms and space(s) on campus for academic or non-academic event(s).  Click here to submit an event request. Students, Faculty, and Staff Enterprise License
Adirondak Solutions The University of Redlands housing solution for the management of Residential Life operations. Staff Enterprise License
Adobe Acrobat Pro DC Adobe Acrobat Pro DC makes your job easier every day with the trusted PDF converter. Acrobat Pro is the complete PDF solution for working anywhere. Faculty and Staff $126.00 lifetime
Adobe Creative Cloud Creative Cloud is a collection of 20+ desktop and mobile apps and services for photography, design, video, web, UX, and more. Faculty and Staff

$256.00/year

Adobe Illustrator CC The industry-standard vector graphics software lets you create everything from web and mobile graphics to logos, icons, book illustrations, product packaging, and billboards. Faculty and Staff $110.00/year
Adobe Indesign CC Adobe InDesign is the industry-leading layout and page design software. Create beautiful graphic designs with typography from the world՚s top foundries and imagery from Adobe Stock. Faculty and Staff

$110.00/year

Adobe Photoshop CC From photo editing and compositing to digital painting, animation, and graphic design — you can do it all in Photoshop. Faculty and Staff

$110.00/year

Adobe Premiere Pro Premiere Pro is the industry-leading video editing software for social sharing, TV, and film. Faculty and Staff

$72.00/year

ArcGIS Pro ArcGIS Pro is the latest professional desktop GIS application from Esri. With ArcGIS Pro, you can explore, visualize, and analyze data; create 2D maps and 3D scenes; and share your work to your ArcGIS Online or ArcGIS Enterprise portal. Everyone

Enterprise License

Armacost Library Virtual Library Services and Operations Everyone

 

BreakoutEDU The Breakout EDU platform allows teachers to create and facilitate learning games the will require students to work together and critically think. Faculty

Enterprise License

Bulldog Blog News and views from the University of Redlands Everyone

 

Cisco Webex WebEx allows users to video chat and screen share. This is great for video and audio conferencing, mobile collaboration, and online meetings. Everyone

Enterprise License

Camtasia Screen recorder and video editor. Faculty and Staff

$211.25

DUO Two-Factor Authentication University employees and students are required to use 2Step when accessing University of Redlands applications and systems from off campus. The University's vendor for 2Step is Duo Security. Everyone

Enterprise License

Email and Calendaring via Microsoft 365 Redlands faculty, students, and staff are provided with @ Redlands accounts via Microsoft 365, which provides email and calendaring services. Everyone

Enterprise License

Ellucian Colleague UoR ERP Staff

Enterprise License

FreshService IT Service Desk The University of Redlands IT department uses FreshService to manage service requests and IT assets. IT Staff

Enterprise License

FreshDesk The University of Redlands Registrar's Offie uses the Freshdesk customer support software. Registrar's Office Staff

Enterprise License

GlobalProtect VPN GlobalProtect VPN allows university staff and factuly to sercurely connect to the Redlands network outside of campus, as if they were on campus and information is encrypted. Faculty and Staff

Enterprise License

Google for Education Google for Education gives faculty the freedom to spend more time personalizing the learning experience, and less time managing it. Students can learn 21st-century problem-solving and the skills they’ll use in their future careers, with accessibility features that help every student do their best work. Faculty

Enterprise License

ITS Help Desk Help Desk staff provide chat, email, and phone support Monday-Friday from 8:00am to 5:00 pm PST Everyone  
Handshake Career management system where students can apply and search for jobs and internships. Students Enterprise License
Jabber Jabber is soft-phone application that you can setup on a mobile device or workstation and use it as an extension of your existing desk phone. You can download Jabber from the Google Play/App store for most mobile devices. Faculty and Staff Enterprise License
Kaltura Kaltura can be used to record and upload videos. You can either record them directly into Moodle or upload existing videos Everyone Enterprise License
Makerspace Makerspace builds on a constructivist ideology to form a constructivist and constructionist approach to education, as introduced by Jean Piaget and developed by Seymour Papert.  

 

Maxient Maxient is the software of choice for managing behavior records at colleges and universities across North America. Staff

Enterprise License

Microsoft Bookings Microsoft Bookings can reduce the scheduling burden on faculty by automatically creating online Teams appointments based on your schedule and availability. Faculty

Enterprise License

Microsoft Teams Teams provides chat-based workspaces, allowing Faculty, Staff, and Students to meet over video, instantly message each other, and collaborate on files. Everyone

Enterprise License

MS Forms Microsoft Forms is an onlie survey and quiz creator part of Microsoft 365. Everyone

Enterprise License

Moodle Is the University of Redlands learning management system. Faculty and Students

Enterprise License

MyRedlands Portal Learn about university wide resources, news, and events Everyone

 

Office 365 Includes Word, Excel, PowerPoint Everyone

Enterprise License

OneDrive With OneDrive, you get free storage in the cloud to store your files and photos, sync across all your computers, and even edit and collaborate on Office documents. You can access the latest version of your files from any computer or phone—no cables or USB flash drive necessary. Everyone

Enterprise License

OneNote

OneNote is a digital notebook that automatically saves and syncs your notes as you work.

Everyone

Enterprise License

One Button Studio The One Button Studio is modeled after a traditional film studio. The OBS includes a camcorder, professional fixed lighting, an anchored ceiling microphone and a reflective background which can be utilized as a green or blue screen. Everyone

 

Padlet From your hobby to your career, your class notes to your final exam, your mood board to your runway show, padlets help you organize your life. Faculty and Staff

Enterprise License

Poll Everywhere Poll Everywhere is a new system for conducting in class surveys and polls, offering a more convenient and user-friendly interface and design for faculty and students to take advantage of. Faculty and Students

Enterprise License

PowerBI Report Server Report Server gives your users access to rich, interactive reports, and the enterprise reporting capabilities of SQL Server Reporting Services. Explore visual data and quickly discover patterns to make better, faster decisions. Staff

Limited License Availability

Qualtrics Qualtrics is a powerful, full-featured web-based platform for creating, sharing and conducting online surveys. Staff

Limited License Availability

Redlands Mobile App Access university information and services anytime, anywhere when with the Redlands mobile app. Everyone

Free

Remote Desktop

Remote Desktop is a feature of Windows that allows you to remotely access another computer through the Internet.

Faculty and Staff

Free

Self-Service (Student Planning) View your student financial statements, financial aid information, schedule courses, see your grades and progress, access our course catalog, and much more. Students

Enterprise License

SharePoint Organizations use Microsoft SharePoint to create websites.  You can use it as a secure place to store, organize, share, and access information from any device. Everyone

Enterprise License

Softdocs UoR ECM Staff

Enterprise License

ThingLink ThingLink lets you annotate 2D and 360 images, as well as videos. This is great for showing life cycles and expanding the learning sphere with supplemental videos, articles, and online resources. Faculty

Enterprise License

TMA iService Desk The University of Redlands Facilities online work request system. Students, Faculty, and Staff

Enterprise License

Video Enabled Classrooms A number of classrooms  have been recently upgraded with technology for online instruction.  Providing faculty the ability to teach from remote locations or in their classrooms. Faculty

 

UltiPro UoR HCM Everyone

 

Wi-Fi Services Wi-Fi connectivity is generally available throughout the main campus as well as regional locations. Everyone

Free

Yammer Yammer is a social networking site that is focused on professional business and educational facilities. Similar to Facebook, while using Yammer new posts will appear on the main screen, also called the Newsfeed. Everyone

Enterprise License

Enterprise Services

Enterprise Services

Service Description
Account Management/Security
    • Email creation
    • Access management
Application Development and Support  
Authentication Services  
Business Analyst Team
    • Workflow Development
    • IT Training and Support
    • Cloud Integration for Document Store (Paperless Solutions)
    • SharePoint Site Development
    • Queue/Ticketing Development
Cloud Support  
Database Administration  
Digital Signage  
Disaster Recovery and Business Continuity  
Intranet Support and Development
    • EpiServer
    • SharePoint Online
Residential Networking (ResNet)
    • Network Connectivity
    • Student Support
    • Break/Fix
    • Virus Remediation
    • Software Installs
Remote Connectivity  
System Integrations  
Technical Support Services
    • Desktop
    • Remote
    • Hardware/Software refreshments and updates
    • Printer Support
    • Email Assistance
    • Data Restoration
    • GIS Support
Telecommunications
    • Telephone Support
    • Mobile Phone Support

Academic Computing

Academic Computing and Instructional Technology Support Services

Service Description
Consultations
  • Instructional Design
  • Instructional Technology
  • LMS – Moodle
  • Ed Tech – Presentation Support
  • Faculty Workshops
  • Video Conferencing
Equipment Loan Program  
Media Services
    • Media Hosting
    • Live Capture, Live Stream
    • Live Event Support
    • Video Production Support
Technology Enabled Classrooms
    • Classroom Support (Audio/Visual Equipment, Podiums, Projectors, Lecterns, etc.).
    • Web Conferencing
    • Computer Imaging
    • Computer Lab Support

Administrative Support

Administrative Applications Support

Service Description
Application Support
    • 25Live
    • Handshake
    • Terra Dotta
    • Maxient
    • TK20
    • Ex Libris/Alma
    • PyraMed
    • Adirondack Housing Director
Business Intelligence
    • Data Warehouse
    • Data Validation
    • Reporting
    • Business Objects management and training
    • Data Governance – DSAG/CORE
Colleague
    • End User Support
    • Upgrade/Patch Management
    • Customizations
    • Training
Web Support
    • MyRedlands Portal
    • Student Self-Service
    • Web Advisor
    • Custom Web Applications 
    • EpiServer Support
Media Services
    • Media Hosting
    • Live Capture, Live Stream
    • Live Event Support
    • Video Production Support
Technology Enabled Classrooms
    • Classroom Support (Audio/Visual Equipment, Podiums, Projectors, Lecterns, etc.).
    • Web Conferencing
    • Computer Imaging
    • Computer Lab Support