How do I get a University of Redlands account and password?

Accounts are created once all course enrollment paperwork is processed through the Registrar’s Office. Once registered, a myRedlands login account is created. When the account is created, the information is sent to your personal email address. This includes 2 emails sent from

What do I do if I forget my password?

Locate the original email from the University of Redlands. It would have been emailed to you after you first registered. This information would have been sent to the email address you provided when you registered.

If you do not have this email, contact:

Which browser is best for use in Moodle?

In our current computing environment, where many of the services we access are Web-based, you may find it useful to have more than one Web browser installed on your computer.

If you are a PC user, we recommended Chrome and Firefox.

If you are a Mac user, we recommended Chrome and Safari.

With Moodle, we cannot guarantee that all course features will function in any other browser than what is listed.

General browser settings needed for Moodle:

  • Enable Cookies
  • Enable Javascript
  • Do not block pop-up windows

Internet Explorer comes standard on a PC, while Safari comes standard on a Mac. For Firefox, visit the appropriate download link below to initiate the install:

How do I log into Moodle?

  1. Go to and click the maroon "Log in to Moodle" button. If prompted to log in, enter your University of Redlands email address (for example: and password.
  2. You can also access Moodle through the MyRedlands Portal (

How do I access my Course?

Once logged into Moodle, course links are found on the Home page. Click the link for the course that you want to access. The links appear in the center of the page.

How do I find my course syllabus?

The syllabus is typically found near the top section of the course. Many times it is close to the News forum link. It is usually in the form of a Microsoft Word document or .pdf file. Questions regarding the syllabus should be directed to your instructor.

How do I navigate in Moodle?

The row of links that appear below the logo allow you move back up a level or you can click on the My home link to move back to the page where your course(s) link is listed. When in a course, the course content will be found in the middle of the page.

How do I edit my Moodle profile, or add a picture to it?

  1. After logging into Moodle, click your name in the upper right corner.
  2. Click the Edit profile link and make any modifications necessary in the available fields.
  3. Scroll to the User picture section and expand the section by clicking on the section link.
  4. You can either drag and drop your picture file into the box with the dotted lines, or you can click the Add button to open the File Picker and navigate to where your picture is saved.
  5. The image file you choose should be about 500x500 pixels in size. The format should be either a .jpg or .png file. When you are finished adding your profile, scroll down to the bottom and click the Update profile button.
  6. Refresh your browser to view your profile picture.


How do I submit an assignment through Moodle?

Your instructor may post assignment links that require you to submit work through Moodle. Assignments may require that you upload a file or type text into a field. Be sure to read all directions and be aware of any submission deadlines. Click the Save Changes button to submit your work.

Why Do I receive discussion posts as email?


If you are subscribed to a forum, you will be notified by email of every subsequent post to that forum. These emails allow you to stay informed when new posts are added. Depending on the number of responses to the forum, this could quickly fill up your mailbox. Fortunately, people can usually decide whether or not to be subscribed to a forum, unless the instructor chooses to force the subscription (see item below for how to unsubscribe from a forum).


Please know that emails are an essential part of the way Moodle works. They are used to keep you up to date with what is going on in your course. Choose carefully which forums you unsubscribe from.

To unsubscribe from a forum:

  1. Open your Moodle course.
  2. From the Activities block, click the Forums link.
  3. You will see a list of all the forums. If the button in the Subscribed column is set to Yes, click it to set it to No.

To unsubscribe from all of the forums, click the link in the upper-right of the page that says: Unsubscribe From All Forums.

How do I send messages?

To send a message to your instructor or classmates:

  1. Enter your Moodle course.
  2. From the Messages block (on the left) click the Messages link.
  3. Use the Message navigation drop-down box (on the left), and select your course from the drop-down list.
  4. A list of participants will appear. Click the name of the person that you want to send the message to.
  5. Type the message in the Message box (on the right).
  6. Click the Send message button.

What is a Chat activity?

Moodle's Chat activity enables instructors to have text-based conversations with students online, in real-time.

How do I participate in a Chat activity?

Your instructor will notify you of the day and time of the Chat activity.

To participate:

  1. Enter your Moodle course and click the chat's link in the appropriate week or topic.
  2. Click the Click here to enter the chat now link.
  3. Type your text in the box that is provided.
  4. Press the Send button to send the text.

All of the chat participants will be identified by their profile picture and name, along with the text they send.

To leave the chat activity, click the X in the top right corner of the chat box.

How do I check my grades?

If your instructor is using Moodle's Grade function, you will be able to check your assignment grades online.

To check your grades:

  1. From the Administration block (on the left), click the Grades link. This opens the User report.
  2. You will see the name of all grade items, the possible range of points for an assignment, what percentage of the points possible you received for the assignment and any instructor feedback.
  3. Once you are done viewing your grades, click the home button at the bottom of the page. Questions regarding grades should be directed to your instructor.