Feast of Lights 2021 - Frequently Asked Questions

Tickets

Are children welcome?
Of course! This is a family event and a great way to bring in the holiday season!

Is it assigned seating?
No, tickets are general admission. The “doors” will open at 6:30 p.m. and seating is available on a first-come first-served basis to those with tickets at that time.

COVID-19 Protocols and Precautions

What are the COVID Protocols?
No individual should come to the Feast of Lights if they are sick, exhibiting symptoms of COVID-19, have been exposed to someone exhibiting symptoms of COVID-19, or have been exposed to someone who has tested positive for COVID-19.

While proof of vaccination is NOT required for this outdoor event, we will be requiring audience members to wear face coverings at all times, regardless of vaccination status.

The following health and safety protocols must be followed by all individuals, regardless of vaccination status, and include:

  • Thorough and frequent hand washing with soap and water for 20 seconds, especially before and after eating.
  • Frequent use of antibacterial gel, particularly when hand washing is not possible. Avoid contact with eyes, nose, and mouth.
  • Respiratory etiquette including covering coughs and sneezes with a tissue or the inside of the elbow.
  • Minimize the use of shared objects whenever possible. If necessary, disinfect between uses.

Those who choose to attend the Feast of Lights and contract COVID-19 or who are in contact with any suspected or confirmed case, are required to contact Event Services at (909) 748-8116 for contact tracing for the safety of all using University facilities.

COVID-19 symptoms, as described by the CDC, include fever or chills, cough, shortness of breath or difficulty breathing, fatigue, muscle or body aches, headache, new loss of taste or smell, sore throat, congestion or runny nose, nausea or vomiting, and diarrhea.

The following individuals are exempt from wearing face coverings at all times:

  • Persons younger than two years old. Very young children must not wear a face covering because of the risk of suffocation.
  • Persons with a medical condition, mental health condition, or disability that prevents wearing a face covering. This includes persons with a medical condition for whom wearing a face covering could obstruct breathing or who are unconscious, incapacitated, or otherwise unable to remove a face covering without assistance.
  • Persons who are hearing impaired, or communicating with a person who is hearing impaired, where the ability to see the mouth is essential for communication.
  • Persons for whom wearing a face covering would create a risk to the person related to their work, as determined by local, state, or federal regulators or workplace safety guidelines.

The Day of the Event

Where is parking?
Parking is free and in the same locations as previous years (primarily north of Memorial Chapel). ADA parking will be clearly marked.

Will there be a shuttle service?
A shuttle service will not be provided.

Where do I enter?
There will be four entrances to the audience area, which will be clearly marked.

What kind of chair will I be sitting on and will the seats be covered?
We will be providing folding chairs for our audience members which are not padded or covered. We suggest bringing a seat cushion or pillow for added comfort.

Will seats be on grass or cement?
Both! Some seats will be on the cement in front of the Chapel and some will be on the Quad.

Will I be able to see from the back?
Yes. We’re working hard to make sure that every seat has good sight lines.

Will there be restrooms?
Yes, there will be ADA restrooms open for the Feast of Lights to the West of Memorial Chapel.

Will there be space heaters?
We are not able to provide heaters for the audience due to cost and safety considerations. Audience members are encouraged to dress warm and bring a blanket!

Accessibility

Will there be areas which are wheelchair accessible?
Yes. Since we are using folding chairs, guests can remove a chair for wheelchair access anywhere.

In case of inclement weather

What if it’s raining, too windy, or too cold?
We are planning on Saturday, December 4 to be the ‘rain date’, in the event of inclement weather.

Will there be refunds if it rains and I can’t attend the rain date?
Refunds will be issued only if both dates have to be cancelled due to weather. We ask audience members to be available for the rain date in the event we have inclement weather.

If you have other questions that you do not see addressed on the Feast of Lights website or on this FAQ sheet, then please email musicoffice@redlands.edu or call (909) 748-8700.