On August 1st, when ITS activates 2Step Authentication, email will only be available through certain applications, dependent on devices. Outlook Web Access is available on all devices with a modern browser. All University of Redlands Faculty, Staff and Students can download Office 365 at no cost, from this site https://portal.office.com
Windows based OS
Windows 10 Mail Application
Outlook 365, Outlook 2013 (with registry fix) Outlook 2016
Mac based OS
Outlook 365, Outlook 2016 for Mac
Microsoft Outlook available through the Apple App Store for free. App requires iOS 10.0 or higher.
Native iOS mail app on iOS 11 (may need to delete mail account from phone and reconfigure)
Nine - Email & Calendar app is a 3rd Party application reported to work with 2Step Authentication. This app is not supported by ITS, and is not a free app, the user will be responsible for the cost. Nine on Google Play Store
Any email application that does not support Modern Authentication or ADAL libraries.
Office Client Access
To support access to Office 365 services once 2step Authentication is activated, Office 2013 on Windows needs to have the following registry keys added. Click here for more information. Office 2016 supports 2Step Authentication natively.
2Step Authentication relies on Modern Authentication libraries from Microsoft, also known as ADAL (Active Directory Authentication Libraries). Applications that currently do not support Modern Authentication may support it in the future, and we will keep this list up to date.