Director of Operations and User Services
909.748.8316
kimberly_perna@redlands.edu
ResNet Manager
909.748.8310
909.748.8921
enrique_castaneda@redlands.edu
Senior PC Specialist
909.748.8190
909.748.8922
lamont_smith@redlands.edu
Senior PC Specialist
909.748.8322
909.748.8922
jimmy_bradley@redlands.edu
Tech Enabled Classroom Consultant
909.748.8459
909.748.8922
eric_chaffin@redlands.edu
909.748.8921
909.748.8922
Monday through Friday
8 a.m. to 5 p.m.
Technology Support Services, formerly known as the Help Desk or User Services, supports end-user computing and technology for the University. The new Technology Support Services name reflects ITS’ renewed focus on providing proactive technology support to all users in the University community.