University of Redlands

Media Services

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Media Services Team

Luis Garcia

Audio Visual Services Manager
909.748.8299
909.748.8923
luis_garcia@redlands.edu

Ricky Nelson

Audio Visual Technician
909.748.8375
ricky_nelson@redlands.edu

Media Services

Location

Armacost Library
1st Floor, LIB 174

Media Services provides and supports media technology for the University of Redlands campus. Our first priority is supporting academic needs, and as a second priority we also support social and cultural events on campus.

Equipment

Media Services maintains an inventory of portable audio visual and computer equipment for use on campus.  Please call or email us if you have questions about what equipment we can provide.

Location

We are located on the north side of the Armacost Library, LIB 174. Enter through the right set of double doors

Regular Office Hours

Monday through Friday—8 a.m. to 5 p.m -- during which all requests will be processed and Media Services administrative staff will be available. Media Services observes all University staff holidays.

Scheduled Event Support Hours

Monday – Friday: 8am – 10pm

Saturday: 8am – 10pm

Extended Hours 

(Weekends/Before 8am/After 10pm) Please note that requests are accepted on a limited basis and require a minimum of 14 days notice in order to schedule workers. Advance notice does not guarantee that we will be able to fulfill your request, but it allows Media Services time to explore other options if necessary.

Request Equipment / Service

*Requests require at least 5 business days advance notice for events for all 25 Live reservations*

Please also note that:

  • Reservations are made on a “first come, first serve” basis.
  • When making a reservations on 25 Live, it will display availability of our inventory. Final availability and approval of resources will be determined by the Audio Visual Services Manager based on factors that include, but are not limited to staffing and proper equipment resource availability and weather conditions. 

Requests Made for Special Events

If you are planning an event on campus that requires audio or visual technology, you will be asked to describe your needs when you make your reservation with the office of Event Services. If additional details or explanations are required, the Audio Visual Manager Services will follow up with the event contact listed on the reservation.

Events that require large scale audio or video systems or are located outdoors [e.g. Concerts, Movie Nights etc.] will need to be submitted 10 business days before your event and have been approved by the Audio Visual Services Manager. This is to ensure that we have the equipment and personnel available to ensure the success of your event. Events submitted less than 10 business days prior to the event will be denied.

Approval or denial of an event is based on, but not limited to, timely submission of resource requests, staffing availability, proper equipment availability and weather conditions.

Requests Made for Academic or Instructional Purposes

If you are an instructor who needs media equipment for a class, please have your request for equipment submitted through the 25 Live Reservation System. For any questions regarding this process, please contact us directly at 909-748-8923.

Policies

Please note that:

  • Media Services can only support technology that is owned by the university.
  • Due to the wide array of technology available, Media Services cannot guarantee the compatibility of Media Services-owned equipment with technology from other sources (including personal laptop computers, tablets, adapters, or cameras).