University of Redlands

Student Conduct and Complaints

The University of Redlands cultivates a campus environment that is respectful of individual dignity, community inclusiveness, and service to others. In service to this commitment, we have established policies, procedures, and support mechanisms that campus community members may access when they face conduct issues or need to express or file a complaint. 

The documents referenced on this page provide the text of codes and policies relating to student and non-student conduct at University of Redlands.

 

Conduct and Student Policies at The University of Redlands

The links below provide access to codes and policies relating to student and non-student conduct at the University of Redlands. 

 

  College of Arts and Sciences School of Business School of Education School of Continuing Studies
Codes of Conduct Code of Student Conduct Code of Student Conduct Code of Student Conduct Code of Student Conduct
Alcohol and Other Drugs Policies Office of Community Standards and Wellbeing      
Academic Honesty Policy University Catalog
Academic Standards University Catalog

University Catalog

School of Business

University Catalog

School of Education

University Catalog
Notice of Non-Discrimination University Catalog
Policy Prohibiting Discrimination, Harassment, Sexual Misconduct and Retaliation Title IX Office
FERPA Policy Office of the Registrar
Campus Safety Guide and Annual Crime and Fire Safety Report Public Safety Office
Student Protest Policy Public Safety Office      

 

Federal Legislation Relating to Campus Life

Federal Educational Rights and Privacy Act (FERPA) 

Americans With Disabilities Act (1990)  

Rehabilitation Act of 1973 (Section 504)

The Rehabilitation Act of 1973 and the ADA Connection  
The Rehabilitation Act of 1973 was amended in 1992 to make it consistent with the Americans With Disabilities Act of 1990.

The Higher Education Opportunity Act  
Reauthorized in 2008, this mandates information about university policies and services.

Title IX of Educational Act of 1972: Letter from U.S. Department of Education, April 4, 2011: Title IX mandates equality in respect to university programs and facilities, including athletic facilities, for males and females. See also: Amendments of 1972.

Jeanne Clery Act of 1998 regarding security on campus 

 

Student Complaint Policies and Procedures

University of Redlands is committed to excellence in the academic and support services we provide to our students. To properly address issues and continuously improve, the university encourages students having concerns with their educational experiences or the quality of services they receive to share them with those in positions to help.

The procedures outlined below are intended to provide structure for resolving these concerns. While these procedures do not provide an avenue for anonymous reports, the University reinforces its commitment to confidentiality: This information will only be shared with those in a position to help resolve the complaint or those responsible for tracking the progress of the resolution. 

Most concerns should be handled directly through the department in which the issue originates.

  College of Arts and Science School of Business School of Education School of Continuing Studies
Concerns regarding a course, faculty member, or issue directly related to instruction Students should raise issues with individual(s) directly associated with their concerns. If no satisfactory resolution results, or power differences are too significant to address issues directly, concerns are elevated to the Department Chair, then to Associate Dean, then to Dean.
Concerns regarding disputed grades Redlands Catalog: A disputed grade given by a University of Redlands instructor may be appealed to the Academic Review Board (ARB) for mediation and resolution. Decisions of the Board in such cases are final and are not subject to further appeal. 
Appeals to academic dishonesty sanctions University Catalog
Reinstatement from academic disqualification University Catalog University Catalog Students must re-apply for admission to the program School of Continuing Studies
Students wishing to adjust or be exempt from academic policies or procedures Office of the Registrar, Academic Review Board Petition
Appeals by students who have failed to comply with University deadlines in cases where exceptional circumstances made compliance impossible University Catalog School of Business, Office of the Dean School of Education, Office of the Dean School of Continuing Studies
Requests to review exceptions to satisfactory academic progress to determine financial aid eligibility University Catalog School of Business, Office of the Dean School of Education, Office of the Dean School of Continuing Studies
Inquiries concerning academic discrimination and reports of academic-based complaints on the basis of race, color, national origin, sex, religion, age, disabilities and other legally-protected characteristics College of Arts and Sciences, Office of the Dean School of Business, Office of the Dean School of Education, Office of the Dean School of Continuing Studies
Students placed on financial aid suspension wishing to appeal University Catalog University Catalog University Catalog School of Continuing Studies
Hazing or organizations misconduct Office of Student Conduct University Dean of Student Affairs 
Students wishing to appeal an admissions decision

Students seeking to appeal an admission decision can write to the Faculty Admissions Review Committee through the Office of Admissions.

Students can appeal their decisions to the Admissions Review Committee, and should initiate this process by contacting their Assistant Director for Enrollment. Students can appeal their decisions to the School of Education Dean, and should initiate this process by contacting their Assistant Director for Enrollment.  
Student concerns with a staff member or a non-academic policy or procedure

University Dean of Student Affairs 

School of Business, Office of the Dean School of Education, Office of the Dean School of Continuing Studies
Students wishing to appeal their financial aid decisions

A student may appeal University of Redlands’ financial aid decisions in writing to Student Financial Services.

Student concerns about other issues related to student life Community Standard Incident Report University Dean of Student Affairs 
Students having concerns or grievances about another student Community Standard Incident Report University Dean of Student Affairs 
Complaints regarding the American with Disabilities Act or Sections 504 and 508 of the Rehabilitation Acts   Academic Success and Disability Services Students should contact his or her academic advisor. 
Complaints or grievances arising from, or made in connection with, a student’s employment by the University as undergraduates or work study students  Contact the Office of Student Employment
Complaints or grievances arising from, or made in connection with, a student’s employment by the University as a graduate assistant  Contact Human Resources
Title IX complaints regarding incidents of sex discrimination, sexual harassment and other forms of sexual misconduct    Contact the University's Title IX Coordinators
Complaint regarding the University’s handling of a Title IX complaint or response

If your concern is about the Title IX Coordinator, you can go to the University President.

You may at any time contact The Office of Civil Rights in San Francisco:

San Francisco Office
U.S. Department of Education
50 Beale Street, Suite 7200
San Francisco, CA 94105-1813

Telephone: (415) 486-5555
OCR.SanFrancisco@ed.gov

Reports of crime to the Public Safety Office

Community Report Form

Complaints regarding employment discrimination and employment-based complaints based on the basis of race, color, national origin, sex, religion, age, disabilities and other legally-protected characteristics  Contact Human Resources
Complaints regarding alleged fraud, abuse, waste of University resources, or violation of any law or regulation by the University in connection with its official business functions. Ethicspoint
Substantive problems with an institution’s ability to meet WASC accreditation criteria Western Association of Schools and Colleges
Complaints regarding the Family Education Rights and Privacy Act (FERPA)

A parent or eligible student may file a written complaint with the Family Policy Compliance Office regarding an alleged violation under of FERPA.

 

Accreditation

The ACS WASC Commission requires that each affiliated institution have in place student grievance and public complaint policies and procedures that are reasonable, fairly administered, and well publicized. A record of all written complaints received by the institution must be maintained and made available for review by ACS WASC upon request. The complainant should demonstrate that a serious effort has been made to pursue all review procedures provided by the institution.